Research Administrator

Nieuw

bij PROCTER GAMBLE SERVICES COMPANY via VDAB - Strombeek-Bever - Voltijds - ref: 70071410

Hoe ziet je dag eruit?

Do you want to work on iconic brands like Ariel, Pampers, Gillette, Head & Shoulders or Oral-B? Do you want to make an impact on products and services that affect consumers around the world? Then, the role of Process Administrator within the Research & Development consumer lounge team at P&G is for you! You will join a dynamic company with a strong team spirit, that will heavily invest in you and your training. The Product Research Testing (PRT) Consumer Lounge team is at the heart of consumer research and plays a key role in supporting better, faster consumer driven research for the Fabric & Home Care business and broader region. By joining P&G, you will be given responsibilities as of Day 1. As R&D Process administrator for the PRT Consumer lounge team, you will be responsible for the day-to-day work systems and tasks to support the business. You will develop new skills & administrative expertise across a wide portfolio of research partner areas, interact with a diverse range of individuals (both internal and external) and bring your own ideas to continuously improve services and needs of your customers. YOUR CONTRIBUTION TO P&G’S SUCCESS: Daily Reception/Research/Event support: Administration & reception services as well as hands-on support for preparation & smooth execution of both in-person research/events as well as on-line research/events including technical support; Provide administrative support: assisting panel respondents/participants with any queries they may have, assessing panel health & quality and execution of recruitment and expansion activities to meet business needs; Digital Research Execution Services: fast-track research enabling scripting, platform setup and monitoring services; Facility & technology Maintenance – Own Daily, weekly, and monthly maintenance checks of facility and equipment, and any required follow up and completion of repairs.

Wie zoeken we?

A bachelor’s degree in administrative area such as Office Management; Proficiency in English (verbally & in written), preferably Dutch & French (verbally); Technical mastery: natural affinity, aptitude and passion for digital tools and social media. Able to quickly master, understand, maintain, and improve digital capabilities and provide service support, problem solving and training to others; The role will really suit someone with an outgoing personality and natural affinity for technology. This is the main ‘functional expertise’ area attached to the role. Able to prioritize and manage your time effectively to deliver work plan commitments on time and with consistent reliable results; Strong problem-solving skills; a proactive problem solver who can anticipate future issues and propose pragmatic solutions; Great interpersonal and collaboration skills. Personen onthalen en hun vraag identificeren Kopieerwerk verrichten Administratieve dossiers samenstellen Gegevens, de actualisatie van gegevens, terugzendingen of aanmaningen controleren Telefonische oproepen aannemen Doorverbinden naar de gevraagde gesprekspartners Een boodschap noteren Documenten coderen, klasseren en archiveren

Wat krijg je van ons?

A fixed contract, with an attractive compensation package; Competitive pay, including monthly salary, 13th month at the end of the year. A flexible benefits plan to customize to your personal needs and kilometer allowance/public transport reduction; Hospitalization plan after 6 months of employment, pension plan, life insurance plan, long term illness insurance and stock purchase plan; Access to Benefits at work platform: A large benefits platform with employee discounts on renowned shops and online commercial platforms as well as on leisure activities and well-known amusement parks; Working in an international and inclusive environment, with diverse and supporting colleagues. Continuous self-development via coaching, trainings and a general Growth Mindset working environment; A vibrant and modern working environment, supporting employees’ wellbeing: · Subsidized company restaurant; · On-site vibrant Café for breaks and less formal meetings; · On-site fitness room and possibility to join regular group sport activities; · Flexibility in terms of working hours and possibility to work 1 day/week remotely for a good balance between personal needs and the job to be done. · Employee Assistance Program: free professional counseling services, work-life resources, and mental health support. Supporting employees’ commute: plenty of parking facilities for both cars and bikes, shower facilities, shuttle between Heizel metro and the office, carpooling community.