Product Owner

Nieuw

bij CLdN via VDAB - Wilrijk (Antwerpen) - Voltijds - ref: 69862552

Hoe ziet je dag eruit?

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.  Within To further support and develop our Automation and Digitalisation process in Zeebruges or Antwerp, CLdN is looking for a dynamic Product Owner. Your role As a Digital Workplace Product Owner, you will play a key role in our vision on Automation and Digitalisation by further designing, developing, and managing CLdN’s digital workplace (currently based on Microsoft 365 technologies) by making available and integrating these tools into business processes. Your role will involve overseeing the entire lifecycle of these products, from strategy development to implementation and continuous improvement. Working closely with various departments and stakeholders, including Management, HR, IT and Business Process Management, you will also collaborate with external vendors and service providers to ensure the seamless integration and functioning of DWP Tools Supported by the Business Process Management team, IT Applications and IT Systems departments, you will be in charge of the following responsibilities: Design, develop, and manage the CLdN digital workplace by providing solutions for non-application-driven business processes using modern Digital Workplace tools such as the Microsoft 365 environment. Oversee the lifecycle of DWP (such as Office 365) products including planning, development, deployment, and maintenance in collaboration with IT systems & Applications. Create a detailed roadmap outlining the integration phases, timelines, and milestones, related to CLdN DWP. Engage key stakeholders from various departments to understand their requirements and expectations from the CLdN digital workplace. Manage and oversee the tasks of the Digital Workplace Tech Support Officer. Select, in collaboration with BPM & IT departments, additional integration tools and platforms that enhance the CLdN DWP. Identify opportunities for improvements and recommend useful tools in the DWP technologies. Establish and enforce governance policies for the use of DWP applications, ensuring compliance and best practices. Define roles and responsibilities, usage policies, and compliance requirements. Set up continuous monitoring and auditing processes to track usage, detect anomalies, and ensure adherence to governance policies in collaboration with IT Systems. Implement change management strategies to address user adoption of DWP tools. Engage key users and provide continuous support to ease the transition to new way of working. Define and track key performance indicators (KPIs) to measure the success of the DWP.

Wie zoeken we?

Your profile You have a minimum of 3 years of experience in a similar role (Experience of MS 365 ecosystem is a plus) You hold a Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field or have a proven track record in this field. You have a strong expertise in 365 applications: Teams, SharePoint, OneDrive, Exchange Online, Power apps, and other Office 365 tools. You have strong analytical and problem-solving skills within the Office 365 eco-system. You have excellent communication and presentation abilities to all levels of the organisation. You have a solid Project management acumen by managing multiple projects and priorities within a dynamic, fast-paced environment. You have the ability to drive and manage the Tech Support officer. You have a Hands-on problem-solving mentality. You are fluent In Dutch and English; any other language is considered as an advantage. You are willing to travel occasionally to our locations in Europe. You meet the requirements to obtain a legally mandatory positive security clearance for critical functions in the port. Overgaan tot het uitvoeren van functionele en technische verbeteringen De applicatie uitrollen (parametrering, opvolging, ...) Functionele tests van de ontwikkelde toepassingen uitvoeren en opvolgen Behoeften van de opdrachtgever identificeren Vakprocessen analyseren Opportuniteit en uitvoerbaarheid evalueren Functionele oplossingen formaliseren en bepalen Evoluties en functionele uitbreidingen van het informatiesysteem voorstellen aan de opdrachtgever Lastenboeken en functionele en algemene specificaties uitwerken, bijwerken en aan de opdrachtgever overmaken De realisatie van projecten superviseren en coördineren Gegevensdragers opstellen voor informatiedoorstroming of opleiding en deze doorgeven aan de betrokken personen De architectuur van de informatiesystemen van de onderneming analyseren De technische, economische, ... informatie en de reglementering opvolgen en actualiseren Controleren of de gebruikers de informatiesystemen gelijkvormig gebruiken (regels, procedures, ...) Gebruikers begeleiden of opleiden over de nieuwe vakprocessen en toepassingen Samen met informatici een softwarepakket kiezen en een werkwijze aanbevelen voor de toepassing in de onderneming (ontwerp, ontwikkeling, uitrol) Strategische keuzes voor de evolutie van de informatiesystemen van de onderneming bepalen en aanbevelen

Wat krijg je van ons?

Our offer A permanent contract for a multitasking position in a dynamic and international company. Flexible working hours with the possibility of working from home after the induction period. Extra-legal benefits: meal vouchers, hospitalisation, and group insurance. Salary according to qualifications and experience.